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Customer Experience For Beginners Garima Agrawal
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Customer Experience For Beginners
Garima Agrawal
Customer experience management is now at the core of every organisation. Since the concept of experience management is relatively new, this book helps as a step by step guide to set up the right processes around customer experience and care. If you have got a job in customer care and don't know what to do, this is exactly the book for you!
| Media | Böcker Pocketbok (Bok med mjukt omslag och limmad rygg) |
| Releasedatum | 20 juni 2016 |
| ISBN13 | 9798622987168 |
| Antal sidor | 90 |
| Mått | 152 × 229 × 6 mm · 176 g |
| Språk | Engelska |