Emiliani, Bob,

Better Thinking, Better Results Emiliani, Bob, 2nd Revised edition

BETTER THINKING, BETTER RESULTS chronicles Art Byrne's leadership of The Wiremold Company's enterprise-wide Lean transformation. This prize-winning Lean classic answers the question: "How do you conduct a Lean transformation?" It is a detailed case study and analysis of the senior management's team effort to transform Wiremold from 1991-2001, and is notable for the integration of both the "Continuous Improvement" and "Respect for People" principles. 
This book is an authoritative and practical Lean implementation manual that will help guide senior managers on their journey. You will learn how the management team applied Lean principles and practices to human resources, finance, sales, marketing, engineering, operations, acquisitions process, and throughout the value stream with suppliers, intermediate customers, and end-use customers. You will be amazed at the financial and non-financial results that they achieved. First published in 2003, the second edition brings the story up-to-date with a new chapter that describes what happened to Wiremold's Lean management efforts since 2001. You will learn vital lessons about the challenge of maintaining continuity in Lean management practice over the long term. There is no other book like this one.