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Pocketbok
German edition
Messung der Kundenzufriedenheit:...
(2010)
Ulrich Klapp
SEK 209
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Pocketbok
German edition
Analyse von Besonderheiten, Prob...
(2009)
Ulrich Klapp
SEK 299
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![Cover for Ulrich Klapp · Messung der Kundenzufriedenheit: Theoretisches Konstrukt und Operationalisierung (Pocketbok) [German edition] (2010)](https://imusic.b-cdn.net/images/item/original/148/9783640503148.jpg?ulrich-klapp-2010-messung-der-kundenzufriedenheit-theoretisches-konstrukt-und-operationalisierung-pocketbok&class=scaled&v=1647743441)
![Cover for Ulrich Klapp · Analyse von Besonderheiten, Problemfeldern und Zukunftschancen des Innovationsmanagements industrieller Dienstleistungen (Pocketbok) [German edition] (2009)](https://imusic.b-cdn.net/images/item/original/952/9783640496952.jpg?ulrich-klapp-2009-analyse-von-besonderheiten-problemfeldern-und-zukunftschancen-des-innovationsmanagements-industrieller-dienstleistungen-pocketbok&class=scaled&v=1647743355)