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![Cover for Robert Spector · Anytime, Anywhere: How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers (Pocketbok) [New edition] (2002)](https://imusic.b-cdn.net/images/item/original/039/9780738208039.jpg?robert-spector-2002-anytime-anywhere-how-the-best-bricks-and-clicks-businesses-deliver-seamless-service-to-their-customers-pocketbok&class=scaled&v=1587378447)