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![Cover for Erick Simpson · The Best Noc and Service Desk Operations Book Ever! for Managed Services (Pocketbok) [1st edition] (2009)](https://imusic.b-cdn.net/images/item/original/337/9780978894337.jpg?erick-simpson-2009-the-best-noc-and-service-desk-operations-book-ever-for-managed-services-pocketbok&class=scaled&v=1409978828)
![Cover for Erick Simpson · The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services (Pocketbok) [1st edition] (2008)](https://imusic.b-cdn.net/images/item/original/320/9780978894320.jpg?erick-simpson-2008-the-best-i-t-service-delivery-book-ever-hardware-warranty-break-fix-professional-and-managed-services-pocketbok&class=scaled&v=1409897064)
![Cover for Erick Simpson · The Best I.T. Sales & Marketing BOOK EVER! - Selling and Marketing Managed Services (Pocketbok) [1st edition] (2007)](https://imusic.b-cdn.net/images/item/original/313/9780978894313.jpg?erick-simpson-2007-the-best-i-t-sales-marketing-book-ever-selling-and-marketing-managed-services-pocketbok&class=scaled&v=1409662847)
![Cover for Erick Simpson · The Guide to a Successful Managed Services Practice: What Every SMB IT Service Provider Should Know About Managed Services (Pocketbok) [1st edition] (2006)](https://imusic.b-cdn.net/images/item/original/306/9780978894306.jpg?erick-simpson-2006-the-guide-to-a-successful-managed-services-practice-what-every-smb-it-service-provider-should-know-about-managed-services-pocketbok&class=scaled&v=1409615927)