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Cementing Customer Relationships - The Little Big Book Series
H. James Harrington
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SEK 299
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Förväntad leverans 24 - 27 nov 2025
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Cementing Customer Relationships - The Little Big Book Series
H. James Harrington
This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models.
175 pages, 30 Illustrations, black and white
Media | Böcker Pocketbok (Bok med mjukt omslag och limmad rygg) |
Releasedatum | 15 november 2025 |
ISBN13 | 9781466590663 |
Utgivare | Taylor & Francis Inc |
Antal sidor | 175 |
Mått | 353 g (Estimerad vikt) |
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