Tipsa dina vänner om produkten:
Service is Front Stage: Positioning Services for Value Advantage - INSEAD Business Press
J. Teboul
Pris
SEK 749
Beställningsvara
Förväntad leverans 20 - 30 aug
Lägg till din iMusic-önskelista
Service is Front Stage: Positioning Services for Value Advantage - INSEAD Business Press
J. Teboul
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
178 pages, 1, black & white illustrations
| Media | Böcker Inbunden Bok (Inbunden bok med hårda pärmar och skyddsomslag) |
| Releasedatum | 29 september 2006 |
| ISBN13 | 9780230006607 |
| Utgivare | Palgrave Macmillan |
| Antal sidor | 172 |
| Mått | 167 × 240 × 16 mm · 412 g |
Se alt med J. Teboul ( t.ex. Inbunden Bok )