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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series
Bill Eddy
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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series
Bill Eddy
160 pages, No
| Media | Böcker Pocketbok (Bok med mjukt omslag och limmad rygg) |
| Releasedatum | 7 oktober 2021 |
| ISBN13 | 9781950057207 |
| Utgivare | HCI Press |
| Antal sidor | 160 |
| Mått | 214 × 140 × 12 mm · 200 g |
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