Customer Service Representatives - Blgs Publishers - Böcker - Createspace Independent Publishing Platf - 9781537719979 - 16 september 2016
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Customer Service Representatives

Blgs Publishers

Pris
SEK 249

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Customer Service Representatives

This book tries to bring together the important information for a last minute preparation in as low as 60 minutes for a career in Customer Service. In this book you will find the most frequently asked job interview questions for both support center and call center environments. It covers questions related to excellent customer service, respecting the customer's time, customer development, workflows, processes and business needs, customer relations, problem resolution, time management, effective customer service, customers' expectations, customers inquiries, customer feedback, resolve problems. It has been well written to make it a very quick read. It also covers non-technical, HR and Personnel questions in brief.

Media Böcker     Pocketbok   (Bok med mjukt omslag och limmad rygg)
Releasedatum 16 september 2016
ISBN13 9781537719979
Utgivare Createspace Independent Publishing Platf
Antal sidor 98
Mått 152 × 229 × 5 mm   ·   140 g
Språk Engelska