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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
184 pages
| Media | Böcker Pocketbok (Bok med mjukt omslag och limmad rygg) |
| Releasedatum | 11 november 2022 |
| ISBN13 | 9781032313412 |
| Utgivare | Taylor & Francis Ltd |
| Antal sidor | 136 |
| Mått | 228 × 152 × 13 mm · 230 g |
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